Buyers will have confidence to purchase Office Equipment from a supplier who has undergone regular compliance audits and who have contract terms and conditions which adhere to The Fairness Charter.

Buying Groups rest assured that their members will be purchasing equipment and services from accredited suppliers who are fully compliant and accountable under the terms of The Fairness Charter.

By adopting The Fairness Charter, the supplier demonstrates a genuine desire to make a change to the industry and make a number of commitments to the buyer and in return:

The Buyer agrees

As a potential customer of one of our members, you agree to accept and embrace the good intention of our members in adhering to this ‘Charter‘ and will assist them in their commitment to the audit processes. Should a dispute arise, you will work with them toward a fair resolution. In the event that a dispute cannot be resolved between the buyer and supplier, both parties agree to abide by the decision of a Fair Contract Associates mediator.