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Apogee’s Head Of Compliance Returns

After 15 months, Chas Jordan the Founder of Fair Contract Associates parted company with Managed Services provider Apogee On 31st March 2017. Chas said “While I am sad to be leaving at such an exciting time in Apogees development, there is nothing more I can achieve at Apogee by staying. Moving back into my own business…

Price Increase Scams

  Price increases are a way of life and we cannot really avoid them, so how is it then that some copier companies who work with the same suppliers allegedly suffer bigger supplier increases than others. It seems annual increases of between 8 and 15% are accepted as normal in the Office Equipment industry, how…

Minimum Usage Scams

When you decide on your new Copier deal, your chosen supplier has probably done a print audit review and suggests these figures be used as a ‘minimum agreed volume’ each period going forward. It may be you insisted you do not want any minimum volume just pay for the copies you actually use when you…

Five Year Agreement For The Price Of One

Very creative use of microprint. A small business paid outright for a copier from their local dealer and took out a 12 months Maintenance agreement with the dealer, all went well until the customer tried to cancel the agreement toward the end of the agreed 1 year period then the dealer highlighted clause 4.2 of…

The Lease Settlement Scam

When you replace your leased copier, the chances are there will be an amount owing from the previous lease agreement, it is not unusual for the supplier of the new machine to pay the settlement to the Lease company on your behalf. Irrespective of what a salesperson may tell you, changing equipment early and refinancing…

You Think You’re Not Personally Liable?

It’s not your Company so you’re happy to sign the agreement. It doesn’t matter with this agreement, you are personally liable for payments anyway. The following is an excerpt from the Maintenance agreement of a South East based Copier Company: 2.5 An individual signing this agreement on behalf of the Company which is, but not…

Grossly Unfair Agreement? You Can’t Tell Anyone.

When a supplier has to put these kind of terms into it’s agreement, you really do need to think twice before you put pen to paper (or sign electronically as this company requires you to) The following is an excerpt from the Maintenance agreement of a Hertfordshire based Copier Company: 3.1 The terms of this…

One simple Cost Per Copy Covers All – NOT

So you buy or lease your photocopier and the supplier offers you service, consumables and all parts etc on a single charge per copy, normally around 5 pence for an A4 colour and .05p for a mono copy and that includes everything except the piece of paper to print on ……………………. Or does it? On…

We Give To Charity Copier Scam

This week we look at a scam regularly operated by a firm whose Head Office is based in South London, this organisation regularly boasts in the press and on-line how much they donate to Charity. While we applaud their generosity, we abhor the methods they use to raise money from those very same organisations they…

Charities Telephone Scam

We were approached by a small London based charity who thought there was something strange about the telephone system which they leased, basically, they could not find it !! This was a 4 line 8 extension Toshiba telephone system, which was to cost the Charity £11,200.00 ex VAT in total, yet they simply could not find…


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Reduce your costs Photocopying Scam

During a visit to a Kent school recently, while saying our farewells in reception, a salesman from the schools copier supplier came in and told the business manager he was there to save them £1,040.00 per quarter on their photocopying costs. Being as aware of copier scams as I am, I suggested that was not possible and…

Avoiding Leasing Scams

Unfortunately, buying office equipment is not always as easy as it may seem, there are so many scams operating today that it makes the buying process a minefield for the unwary buyer.  Our advice, never assume, ‘they would never do that’ or they would never do it to you – no matter how long or…