Get The Lowdown On Securing A Fair Contract

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Did you ever meet a salesperson who explained the pitfalls to you?

When they come to call, a salesperson will undoubtedly want to sell you something (it’s their job, after all), and they will often make plenty of promises to give you the very best deal for you. They will tell you many things. Some will be true, but sometimes salespeople are more economical with the truth,…

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Council tax energy rebate scam warning

While there have been multiple council tax scams in circulation for a while, the energy crisis has prompted a new scam to emerge, with local governments across the country warning residents to be on high alert. After central Government announced households would receive a £150 rebate to compensate for the sharp increase in the cost…

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Keep your digital life safe from scammers

Everyone loves a new toy. Buying a new electronic device should be an exciting moment. Who doesn’t love that visceral thrill of unpacking your new phone or laptop and switching it on for the first time? Checking out the new features for you to play with, the new noises it makes, and the different ways…

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You need to be very sure when you entertain Verisure

Our client (a qualified accountant) invited Verisure Alarms Ltd to install an alarm system to protect his home and contents. Verisure sent a ‘security expert’ to survey the client’s house, and advise the client of the most appropriate system for their needs. Despite the recommended system and monitoring being more expensive than the basic, the…

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Which experts can you trust in a contract negotiation?

When you’re trying to negotiate a settlement between an incumbent office equipment supplier and a new supplier, it can be difficult to know which ‘expert’ to trust when it comes to the figures, especially, when each party has a vested interested. One of our clients found this out to their detriment after an attempt to…

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Can you really trust online reviews?

When you are researching a new supplier your due diligence process will undoubtedly include a look at user reviews, utilising platforms like Trustpilot and Google. If you found a supplier with an 80% or more positive rating you would automatically assume they are pretty good – but what do those reviews actually mean? Taken at…

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A Charter Mark Offering Office Equipment Buyers complete Confidence

When you’re charged with sorting the lease and purchase of your office equipment – copiers, franking machines, telephone systems and shredders, there’s a lot on your shoulders to make sure you get a deal that delivers what your organisation needs, within budget. And salespeople are there to SELL, often working on a commission base, so…

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Are you using Go Cardless?

It was brought to our attention recently that businesses using Go Cardless could be leaving themselves exposed to fraudulent activity. When users sign up to use the service, they provide their bank details. Go Cardless then passes your authorisation to the bank. The direct debit is in place and the supplier is paid. Although there…

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Dear Legal Louise (And Other Disingenuous individuals Masquerading As Legal Counsel)

Over the years of challenging contracts on behalf of our clients, we have come across many weird and wonderful ways where unscrupulous suppliers try to pull the wool over customers’ eyes in a bid to extract money from them unfairly. A recent case involving a large web development agency was a prime example of situations…

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Even solicitors need contract advice

Calling on an expert witness to support a case in court can be costly and time-consuming. Legal teams know the need for independent evidence to support a case, but usually don’t seek that subject matter expertise until the court requires them to do so. The problem is, when an appropriate witness is required to appear…

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How to take away the pain of contract small print

Business owners know the small print of a contract is essential, but most wish it was someone else’s problem. Why? Contracts are a time suck when you don’t know what to look out for and, when you’re not an expert, there’s always a nagging doubt you’ll have missed something critical that will hit your bottom…

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What happens when your office equipment supplier changes hands or goes bust?

Your office equipment supplier has gone bust. Now what? Does your agreement still stand? Who will provide the maintenance? What liabilities do you have to the finance agreement? There’s a lot to consider, and you must understand what you’re responsible for to avoid getting caught out with a new agreement that just isn’t right for…

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