It's tricky when you don't know who to trust
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Guaranteeing you a fair contract
What Our Customers Say
The Fair Contract Charter Pledge

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You agree to provide well-researched proposals that are designed to meet the specific needs and expectations of your clients, highlighting and fully explaining any potential improvements or enhancements which might be available and suitable for them.
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You agree to your proposal being fair, honest and transparent on all charges and fees and presented in a manner which is easy for a client to understand.
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You agree to your proposals and documentation being reviewed by Fair Contract Associates for confirmation your documentation reflects the intention.
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You agree to always propose the most appropriate and cost-effective solution for your client – one that widely constitutes a ‘fair’ deal and based on a comprehensive understanding of the buyers needs.
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Should any complaint arise throughout the life of the agreement where the installation does not reflect the intention, you agree to adjust the installation in accordance with original proposal in the signed contract without cost to the buyer.
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You commit to rectify any issue which following review by Fair Contract Associates is found to be a fault on your part, within 10 days of being so notified
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You agree to pay all Charter assessment and licence fees on receipt of invoice.
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You agree never to extend the benefits of your accreditation to any third party, or subsidiary, or associated entity who is not directly accredited by the Charter.
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You understand and accept that your continued participation in the charter is reviewed and where appropriate, confirmed annually.
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You agree and accept you are not authorised or entitled to display any of the Fair Contract Charter logos or IP or claim any association with the Charter scheme unless and until you have passed the eligibility assessment process and have received a current Certificate of Affiliation from us.
“I was regularly losing business to the cowboys, but when I saw the Charter proposal, I knew it would open doors and help me grow my business.
Cliff Hughes
Become a Fair Contract Approved Supplier
Be a respected supplier offering a first-class honest service for your customers


