Mr & Mrs Niceguy

Let’s get one thing straight, you are not going to buy from any salesperson if you don’t like them, so please stop telling me how nice he/she was! Another statement we hear too many times is: “It was a rogue salesperson who sold the deal.” Well how about this for a fact: ‘A rogue salesperson…

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The Free Trial

I spend a lot of my time reminding business people to read and understand agreements before they enter into them. I had assumed my immediate family understood the reasons why I go on so much! However, yesterday I had absolute proof that my wife for one takes no notice of me whatsoever! She responded to…

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Apogee’s Head Of Compliance Returns

After 15 months, Chas Jordan the Founder of Fair Contract Associates parted company with Managed Services provider Apogee On 31st March 2017. Chas said “While I am sad to be leaving at such an exciting time in Apogees development, there is nothing more I can achieve at Apogee by staying. Moving back into my own business…

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Price Increase Scams

  Price increases are a way of life and we cannot really avoid them, so how is it then that some copier companies who work with the same suppliers allegedly suffer bigger supplier increases than others. It seems annual increases of between 8 and 15% are accepted as normal in the Office Equipment industry, how…

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Minimum Usage Scams

When you decide on your new Copier deal, your chosen supplier has probably done a print audit review and suggests these figures be used as a ‘minimum agreed volume’ each period going forward. It may be you insisted you do not want any minimum volume just pay for the copies you actually use when you…

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Five Year Agreement For The Price Of One

Very creative use of microprint. A small business paid outright for a copier from their local dealer and took out a 12 months Maintenance agreement with the dealer, all went well until the customer tried to cancel the agreement toward the end of the agreed 1 year period then the dealer highlighted clause 4.2 of…

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Community Sport Ltd contracts

When is an exclusive advertising contract NOT an exclusive advertising contract? When you sign a contract with Community Sport Ltd, apparently! A property letting agency recently contacted us for help, after a representative of Community Sport Ltd offered them an exclusive deal to advertise in a publication for the leisure department of a local council.…

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Photocopier Shocker!

[vc_row][vc_column][vc_column_text] LIES AND GENERIC DOCUMENTS Working with a client to acquire a photocopier recently, we invited companies in to  quote for the business. When we queried some of the terms in the finance document, One sales rep from a company based in NW Kent emailed our client written confirmation, allegedly authorised by the MD of the…

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How to be a leasing winner

Contracts

1 If you want a copier for 3 years, get a 3 year lease, if you want it for 5 years, get a 5 year lease. Lease rental periods typically vary in length from 3 or 5 years for photocopiers, 6 years for franking machines and 7 years for telephone systems, and, as a general…

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Overpaying for Photocopiers

OVERCHARGED ON A LEASE We were contacted by an overseas company who were concerned that their UK office was paying too much for their photocopiers. We completed a review of the office equipment agreements for the UK operation, we found that they were in fact paying finance Leases for 5 photocopy machines to One dealer yet they…

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