Unfortunately, buying office equipment is not always as easy as it may seem, there are so many scams operating today that it makes the buying process a minefield for the unwary buyer.  Our advice, never assume, ‘they would never do that’ or they would never do it to you – no matter how long or…

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To avoid the copier scam, the telephone scam, the franking machine scam etc, you need to understand your Office equipment supplier. So to begin to get a fair deal from an office equipment supplier, you need to understand a couple of the basics First, most people who start a company do so with an end…

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Did you know that you may be paying far too much to your current suppliers? Schools we already work with have had thousands of pounds reimbursed from being overcharged by suppliers – and this money can be reclaimed. A ‘leave no stone unturned’ ethic sees repeated high praising testimonials and £1,000,000’s saved. Clients include schools, charities and…

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Welcome to the third in the series, these tips will help you to achieve a fair deal when you are considering leasing or buying equipment and services, keep these in mind before you sign and look out for the final in the current series in our future posts. 1)There is no actual ‘trade in allowance’…

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Welcome to the second of our tips to help you get a fair deal when you look to lease or buy equipment and services. Look out for more tips in our future posts. 2) There is no ‘standard lease term’ for any particular type of equipment, for example a copier does not have to be a…

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[vc_row][vc_column][vc_column_text] When we started Fair Contract Associates Ltd in 2008, it was with the intention of instilling fairness into office equipment contracts, our target audience are schools and charities as these are the sectors hit hardest by sales companies with little or no scruples. Don’t misunderstand me, we all need to make a profit to…

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When it comes to office equipment such as copiers, phone systems and franking machines etc it is considered normal practice to use a finance lease with rental being the more popular option. Listen to a typical salesperson and they will tell you the rationale for longer leases is a cheaper payment and your ability to…

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While carrying out one of our free contract reviews for a local charity, we noticed that the franking machine which they had leased didn’t match the machine described on the paperwork, basically it wasn’t as good as the one they had been promised. (Ok, this is going to be a long one, so grab a…

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More absurd terms with unfair charges attached to them this week. It’s the turn of the maintenance and support agreements to take the gold medal for greed and stupidity.  For example, these terms were found in a maintenance agreement from a company based in Ware, Hertfordshire. 15.          The duration of this agreement shall be for…

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In the Office Equipment industry there are some wild and whacky contract terms, many of which can be found on suppliers service and maintenance agreements. These are often cobbled together by over-enthusiastic salespeople when they start their company or a new guy who ‘knows all that stuff’. Today, we are going to look at a couple of terms found in maintenance and support agreements from a photocopier supplier based in Edenbridge, Kent, but they are not the only culprits.

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