Dispute Resolution

Fair Contract associates

Alternative Dispute Resolution? Full service available for Buyers, Sellers & Financiers: We operate a range of Dispute Resolution Services including: Mediation: Charles is a fully qualified commercial mediator who specialises in Contract Disputes Arbitration: Experience gained from hands on roles in a number of disputes Peacemaker: Brings warring factions together, leaving them working in harmony.…

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You Signed it, Its Your Fault!

Having been sold on the benefits of VoiP a client leased a telephone system in July 2015 from a Company who were bought out by Daisy Communications, during the integration of the dealer accounts into Daisy’s systems, it seems Daisy allegedly changed the operating platform which resulted in the system ceasing to function in any…

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What constitutes a full system

Looking at the two images, which one would you say constitutes a ‘Full System?’ It has allegedly been the practice for a while now for salespeople to describe even the most basic photocopier as a ‘Full System’ on leasing documents. Obviously, neither you or a Leasing company would pay the same for a basic copier…

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Its A Secret

A client asked a leasing company to confirm the leasing rate used on a new agreement. By leasing rate, we mean the rate per £1,000 the leasing company give to the sellers to use in calculating the monthly or quarterly payments you will make on a lease* This client was in a particularly nasty agreement…

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Fraud? Thats not our problem, we wern’t there!

During a recent customer contract review, we discovered a machine, already the subject of an existing lease, had been sold to a new lease company alongside new equipment. While this happens pretty much every day of the week in this industry, something about this agreement sparked our interest. Although the upgrade information was correctly displayed…

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Are you ready for GDPR

Data protection rules across the United Kingdom and Europe are set to change. If you run a small business and collect personal data from customers, then you need to know what’s happening. The new set of rules is called the General Data Protection Regulation (GDPR) and it comes into play on the 25th May, 2018. Described as, “the biggest…

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There’s nothing wrong with that document

You could be forgiven for thinking Leasing Companies and even Leasing Brokers would be alert to fraudulent activity on agreements before they pay out the supplier for goods which may or may not exist. You might also assume that given their vast knowledge of and experience in, dealing with the equipment and suppliers, they might…

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No duty of care to you, our customer.

We talk regularly about the supplier of equipment who’s terms you need to fully understand, however, a number of businesses will, at the seller’s suggestion, lease equipment which leaves you the buyer with another page or two of microprint to wade through and make no mistake, you do need to read and understand it all.…

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Mr & Mrs Niceguy

Let’s get one thing straight, you are not going to buy from any salesperson if you don’t like them, so please stop telling me how nice he/she was! Another statement we hear too many times is: “It was a rogue salesperson who sold the deal.” Well how about this for a fact: ‘A rogue salesperson…

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The Free Trial

I spend a lot of my time reminding business people to read and understand agreements before they enter into them. I had assumed my immediate family understood the reasons why I go on so much! However, yesterday I had absolute proof that my wife for one takes no notice of me whatsoever! She responded to…

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