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Your office equipment supplier has gone bust. Now what? Does your agreement still stand? Who will provide the maintenance? What liabilities do you have to the finance agreement? There’s a lot to consider, and you must understand what you’re responsible for to avoid getting caught out with a new agreement that just isn’t right for…

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Lady in office using photocopier

The office equipment industry is rife with scammers duping unsuspecting businesses, schools, and non-profits into signing up for a ‘great deal’ and stinging them with crippling hidden charges further down the line. If you think we’re over-egging the extent of the problem, sadly, that’s not the case. With 53 years in the industry, we have…

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Fax Machine

Managed Print Services are arrangements offered by print providers to manage your printing devices, including scanners, faxes and copiers. They are sold to organisations to help improve efficiency, productivity, and information security through arrangements ‘tailored’ to each individual business, according to need; at least that is what the providers marketing departments will have you believe.…

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Do you remember the days of the ‘trade-in’ offer when you went to buy a car and the dealer gave you money back for your old car or reduced the advertised price of the replacement by the agreed trade-in allowance? Over time and as more and more people financed new or replacement cars, a ‘trade…

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Contracts

If you are about to enter into any agreements (new or upgrading) with a supplier of Office equipment, before you sign remember: Never accept Finance and servicing / Usage charges as One single payment, they are separate elements, keep them separate. Managed Services are designed to manage the money from your account, they are not…

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We have talked many times about unfair and sometimes plain crazy terms in contracts which people have signed. We don’t know why they would possibly sign these contracts or likewise, how the contract owner ever thought to add some of these weird and whacky terms but it is a fact, they do. A visit to…

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If you are about to enter into any agreements (new or upgrading) with a supplier of office equipment, before you sign anything, remember: 1. Never accept finance and servicing / usage charges as one single payment; they are separate elements – keep them separate on separate agreements. 2. ‘Inclusive copies’ on your copier are not…

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When you go to the Greengrocer to buy apples and the sales assistant tells you Apples are 75 pence per pound, yet when you got to the checkout the Pound of Apples has risen to £2.20 would you be happy paying it? Or would you expect the price you were originally quoted to include the…

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Listen to any salesperson who uses leasing as a sales tool and you will undoubtedly hear about the Flexibility Leasing offers, where basically have what you need, when you need it. That is also the message we found on a website we visited recently, the website offers advice on leasing a variety of products and…

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Fair Contract associates

Alternative Dispute Resolution? Full service available for Buyers, Sellers & Financiers: We operate a range of Dispute Resolution Services including: Mediation: Charles is a fully qualified commercial mediator who specialises in Contract Disputes Arbitration: Experience gained from hands on roles in a number of disputes Peacemaker: Brings warring factions together, leaving them working in harmony.…

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