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A client asked a leasing company to confirm the leasing rate used on a new agreement. By leasing rate, we mean the rate per £1,000 the leasing company give to the sellers to use in calculating the monthly or quarterly payments you will make on a lease* This client was in a particularly nasty agreement…

During a recent customer contract review, we discovered a machine, already the subject of an existing lease, had been sold to a new lease company alongside new equipment. While this happens pretty much every day of the week in this industry, something about this agreement sparked our interest. Although the upgrade information was correctly displayed…

Data protection rules across the United Kingdom and Europe are set to change. If you run a small business and collect personal data from customers, then you need to know what’s happening. The new set of rules is called the General Data Protection Regulation (GDPR) and it comes into play on the 25th May, 2018. Described as, “the biggest…

You could be forgiven for thinking Leasing Companies and even Leasing Brokers would be alert to fraudulent activity on agreements before they pay out the supplier for goods which may or may not exist. You might also assume that given their vast knowledge of and experience in, dealing with the equipment and suppliers, they might…

We talk regularly about the supplier of equipment who’s terms you need to fully understand, however, a number of businesses will, at the seller’s suggestion, lease equipment which leaves you the buyer with another page or two of microprint to wade through and make no mistake, you do need to read and understand it all.…

Let’s get one thing straight, you are not going to buy from any salesperson if you don’t like them, so please stop telling me how nice he/she was! Another statement we hear too many times is: “It was a rogue salesperson who sold the deal.” Well how about this for a fact: ‘A rogue salesperson…

I spend a lot of my time reminding business people to read and understand agreements before they enter into them. I had assumed my immediate family understood the reasons why I go on so much! However, yesterday I had absolute proof that my wife for one takes no notice of me whatsoever! She responded to…

After 15 months, Chas Jordan the Founder of Fair Contract Associates parted company with Managed Services provider Apogee On 31st March 2017. Chas said “While I am sad to be leaving at such an exciting time in Apogees development, there is nothing more I can achieve at Apogee by staying. Moving back into my own business…

  Price increases are a way of life and we cannot really avoid them, so how is it then that some copier companies who work with the same suppliers allegedly suffer bigger supplier increases than others. It seems annual increases of between 8 and 15% are accepted as normal in the Office Equipment industry, how…

When you decide on your new Copier deal, your chosen supplier has probably done a print audit review and suggests these figures be used as a ‘minimum agreed volume’ each period going forward. It may be you insisted you do not want any minimum volume just pay for the copies you actually use when you…